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Internal tool

Copperfield Back Office

An internal tool that replaced a property manager’s binder-and-inbox workflow.

Live demo: try it

Everything below is clickable. Data is simulated.

office.copperfieldproperty.com

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C

Copperfield

Property operations

3 new

New

3

Leaking kitchen faucet

Unit 204 · Maple Court

Hallway lights flickering

Building B · Maple Court

Intercom not buzzing

Lobby · Grand & 5th

Scheduled

3

Dryer not heating

Unit 112 · Grand & 5th

Volt Electric

Gutter cleaning (fall)

All buildings

GreenLeaf Maintenance

AC unit rattle

Unit 407 · Maple Court

Summit HVAC

Completed

3

Broken mailbox lock

Unit 318 · Grand & 5th

IronKey Locks$140

Cracked lobby window

Grand & 5th

ClearView Glass$310

Water heater pilot

Unit 022 · Maple Court

Apex Plumbing$220

Overview

Maintenance requests arrived by email, phone, and sticky note. Vendor invoices lived in a binder. Nothing had a status, so everything got chased.

The system we built

An internal back-office system: request intake with photos, vendor assignment, invoice capture, and an owner-facing monthly summary generated automatically.

Results

  • Every request has an owner and a status
  • Vendor invoices reconciled in one pass
  • Owner reports generated, not written